Experience Design

Meet Joe, your instructor

“Hi, I’m Joe,

I’ve been practicing Design Thinking for twelve years.

Along the way, I’ve taught over 10,000 professionals how to use Design Thinking to thrive in their work.

I believe empathy is the secret to success in any work that involves humans.

I also believe work and learning can be fun!”
— ----------
 

At the end of each session, I ask every person to make a personal commitment for how they will use Design Thinking in the next 7 days.

Here’s what others have committed to:

“Listen more and don't bring a solution while the customer is describing their experience”
- VP of Product Management

”Keep on practicing those listening skills (and some 5x Why's) :)”
- Manager, HR Solutions

“Use sketching and prototyping to iterate my way to the solution”
- UX Designer

“Joe is an amazing facilitator and I'd love to invite him to facilitate more similar sessions for my team!”
- Innovation Lab Leader

“Use the question prompts Joe shared for my next customer meeting.”
- SVP, Customer Success

”Focus on developing empathy for my users. It’s so powerful!”
- Operations Lead

FAQ’s

  • Nope! This session is designed to meet you exactly where you are. Beginners welcome!

  • Nope! Every instance of this session is different so that you always learn something new. Novices welcome!

  • No! You’ll be interacting with content in a shared workspace and will need to join from a computer.

  • Definitely! In fact, if you would like to discuss a closed group session, please reach out directly and we can work out something special for your party.

  • It helps. You’ll be interacting with other participants during parts of the session. But if you really don’t feel camera ready, it’s cool.

  • Yes! So please make sure you have a working microphone on your computer.

 

Our Mission

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Learn More

 
 

Our Impact

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10+

Years of workshop facilitation

 

10,000+

trained in design thinking

 
 

1,000’s of

Client breakthroughs

 
 

Get Involved

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Sign Up For a Program

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Volunteer opportunities

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Make a Donation

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