I am a writer, speaker, and change management expert. I’ve spent most of my career leading innovation workshops and talks for companies of all industries, shapes, and sizes.

My book, Question to Learn, is a field guide for how to use curiosity and questions to transform careers, teams and organizations. I’ve published multiple articles ranging from how to use curiosity to fix broken team collaboration, understand customer behaviors and to how to fix the endless cycles of bad, inefficient meetings.

As a speaker, I love to talk with teams about the massive opportunity to combine the power of AI with uniquely human skills like creativity, critical thinking and empathy.

In 2011, I completed the Stanford d.school Design Thinking Bootcamp, an intensive program that draws executives from Fortune 500 companies worldwide. As part of a team with peers from Google and Cisco, I worked directly with JetBlue to redesign the passenger ground experience at San Francisco International Airport. Through field research, interviews, and rapid prototyping, my team and I presented innovative solutions to JetBlue executives—a transformational experience that helped shape the next chapter of my career.

I have held leadership roles at Columbia University, MTV/Viacom, WWE, PwC, and my own consultancy, Joe Lalley Experience Design. My client portfolio spans global brands and organizations such as Meta, Pfizer, Cisco, Chegg, General Assembly, Match Group/Tinder, Latham & Watkins, and Lam Research, as well as mission-driven groups like the American Physical Society, Optica, Banyan Global, and CAQH.

I believe that all challenges are unique. My job is to learn what those unique characteristics are so that I can help companies address them.